Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
FREQUENTLY ASKED QUESTIONS
What sizes are available?
Our products are available in different sizes depending on the item. Please check the size guide on the product page before ordering to find your best fit.
Where does Pink Ape ship?
We ship worldwide. Shipping options and costs are calculated at checkout based on your delivery destination and order.
How long does shipping take?
Orders are typically processed within 1–3 business days. Estimated delivery times vary by destination and are shown at checkout.
Will I receive tracking information?
Yes. Once your order has shipped, you’ll receive a shipping confirmation email with tracking information where available.
Can I return my order?
Yes. EU consumers generally have a 14-day right of withdrawal after receiving their order. Please review our Return & Refund Policy for the full conditions and procedure.
Who pays for return shipping?
Customers are generally responsible for return shipping costs unless the wrong, damaged, or defective item was delivered.
Can I exchange an item for another size?
We do not offer direct exchanges. If you need another size, please follow the return procedure and place a new order after your return has been approved.
What if my item arrives damaged or incorrect?
Please contact us as soon as possible, preferably within 48 hours of delivery. Include your order number and clear photos of the item, packaging, and shipping label.
How can I contact Pink Ape?
You can contact us at Pink_ape@outlook.com. We aim to respond within 2 business days.
What payment methods do you accept?
Available payment methods are shown during checkout and may include credit/debit cards, PayPal, Klarna, Shop Pay and Google Pay.
Are taxes included in the price?
For applicable orders, taxes are included in the displayed product price. Any applicable additional charges, such as customs or import duties outside the EU, are shown or handled according to the destination country.
How can I stay updated about new drops?
Follow Pink Ape on social media and join our newsletter to stay updated about new drops, releases and announcements.