Contact Information

We’re here to help! If you have any questions about your order, our products, shipping, returns, or anything else, don’t hesitate to get in touch.

Customer Support

Email: Pink_ape@outlook.com

We aim to respond to all inquiries within 2 business days.

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (CET)

Saturday – Sunday: Closed

Before Contacting Us

To help us assist you as quickly as possible, please include the following information in your email:

• Your full name
• Your order number (if applicable)
• A detailed description of your question or issue
• Photos (if your inquiry relates to a damaged or incorrect item)

Response Times

During busy periods, product launches, promotions, or holidays, response times may be slightly longer than usual. We appreciate your patience and will get back to you as soon as possible.

Thank you for supporting Pink Ape! We appreciate every order and are committed to providing the best possible customer experience.